Door jumped the track? Stuck halfway? Do NOT try to force it — you'll cause more damage. We realign tracks, replace bent hardware, and get your door running smooth again. Same-day emergency service.
One side is higher than the other, or the door sits at an angle. This means rollers have left the track on one side.
Metal-on-metal grinding means rollers are rubbing against the track edges instead of riding smoothly inside.
The door gets stuck partway because misaligned rollers are jamming against bent track sections.
You can see daylight between the roller and the track — the door is partially or fully off the rails.
Loose or damaged rollers cause the door to vibrate and wobble during operation.
A loose or broken cable can cause the door to shift and come off the track on one side.
We secure the door to prevent it from falling, then assess the damage to tracks, rollers, cables, and panels.
Clear pricing for the repair. We explain exactly what's damaged and what needs to be fixed or replaced.
We straighten bent tracks, replace damaged rollers, re-seat the door in the tracks, and replace any broken cables or hardware.
We run the door through several full cycles, check alignment, lubricate all moving parts, and verify smooth operation.
*Written price given before any work begins. Final price = quoted price. Always.
No. Stop using it immediately. An off-track door can fall unexpectedly and cause serious injury. Do not try to force it open or closed. Call us for same-day emergency repair.
We strongly advise against it. The door is heavy and the springs are under tension. Incorrect handling can cause the door to fall or the spring to release, both of which can cause serious injury.
Most off-track repairs take 1-2 hours depending on the extent of damage. Simple realignments are faster; bent track replacement takes a bit longer.
The most common causes are impact (car bumping the door), worn-out rollers, broken cables, or debris in the tracks. We identify and fix the root cause so it doesn't happen again.
Sometimes. If the door derailed violently, panels may be bent or cracked. We'll assess panel damage and give you options for panel replacement if needed.
Call or text now. Written quote before we start. Fixed right or we make it right.
📞 (817) 458-8373